|I-102||Application for Replacement/Initial Nonimmigrant Arrival/Departure Record||Initial issuance or replacement of Form I-94||Feb 9, 2017|
|I-131||Application for Travel Document||All other applicants for advance parole||Jan 16, 2017|
|I-539||Application to Extend/Change Nonimmigrant Status||All other extension applications||Feb 16, 2017|
|I-600||Petition to Classify Orphan as Immediate Relative||US citizen filing to adopt orphan||Feb 16, 2017|
|I-600A||Application for Advance Processing of Orphan Petition||US citizen who plans to adopt foreign-born child||Feb 16, 2017|
|I-601A||Application for Provisional Unlawful Presence Waiver||Provisional Waiver of Unlawful Presence||Dec 30, 2016|
|I-765||Application for Employment Authorization (EAD)||Based on pending I-485 adjustment application [(c)(9)]||Jan 17, 2017|
|I-765||Application for Employment Authorization (EAD)||All other applications for employment authorization||Jan 17, 2017|
|I-817||Application for Family Unity Benefits||Voluntary departure under family unity program||Nov 3, 2016|
|I-824||Application for Action on Approved Application or Petition||To request further action on approved application or petition||Nov 19, 2016|
NBC Processing Times: USCIS
USCIS National Benefits Center serves a unique role within USCIS as part of the Field Operations Directorate. NBC opened in 2001 in Lee’s Summit, Missouri; its original name was the Missouri Service Center. This is why NBC receipt notices begin with the letters “MSC.” Below are updated NBC processing times as of April 30, 2017, posted June 14, 2017.
NBC’s primary mission is to prepare immigration applications for adjudications that require an interview at a USCIS Field Office. Preparing such an application requires considerable time and effort, including background and security checks and reviewing evidence to support eligibility.
NBC Processing Times as of April 30, 2017 (USCIS National Benefits Center), Posted June 14, 2017
NBC Workload and Processing
Note that missing evidence will not delay the processing of an N-400 application at NBC. But if the missing evidence is not provided at the time of interview in the applicable USCIS Field Office, USCIS may delay adjudication or even deny the application.
Each USCIS Field Office, not NBC, determines Form I-485 and Form N-400 processing times since NBC does not conduct final adjudication. Please check our website at www.uscis.gov for processing times of such applications at your local USCIS Field Office.
If you need to contact the NBC regarding your case, please call our National Customer Service Center (NCSC) at 1-800-375-5283. The representative taking your call will send an electronic message to NBC that they will answer within 15 days. NBC answers expedite requests for certain applications within 5 days.