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NBC Processing Times: USCIS

Vintage Watch Close-up 148227778, National Benefits Center NBC Processing Times: USCISThe USCIS National Benefits Center serves a unique role within USCIS as part of the Field Operations Directorate. This USCIS Service Center opened in 2001 in Lee’s Summit, Missouri, and was originally called the Missouri Service Center. This is why NBC receipt notices begin with the letters “MSC.” Below are updated NBC processing times as of June 30, 2016, posted August 11, 2016.

The primary mission of the NBC is to prepare immigration applications for adjudications that require an interview at a USCIS Field Office. Preparing such an application requires considerable time and effort, including conducting background and security checks and reviewing the evidence an applicant submits to support eligibility for a particular immigration benefit.

NBC Processing Times as of June 30, 2016 (USCIS National Benefits Center), Posted August 11, 2016

NBC Processing Times

NBC Processing Times is a bit of a misnomer in some cases, as NBC does not determine processing times for I-485 and N-400 applications, which constitute the majority of the NBC’s workload. NBC does not determine processing times for those case types because NBC does not conduct final adjudication of those cases–a USCIS Local Field Office does. So each Local USCIS Field Office determines processing times for Form I-485 and Form N-400 applications. For processing times on N-400 and I-485 applications, please check local USCIS Field Office processing times.

NBC Workload and Procedure

The NBC’s largest workload is Form I-485, Application to Register Permanent Residence or Adjust Status (the final step in the Green Card process for those who are not filing for Immigrant Visa Processing at a US Consulate overseas), and the Form N-400 Application for Naturalization.
In the Form I-485 process, an applicant must provide all initial evidence before s/he can be scheduled for interview at a local USCIS Field Office. If evidence is missing, the NBC will issue a Request for Evidence (RFE). An RFE places a hold on the I-485 application, as well as the associated applications filed with it (for example, Form I-130, Form I-765, Form I-131) until NBC receives the missing initial evidence.
Missing evidence will not delay N-400 processing at the NBC. But if an applicant does not provide such missing evidence at the time of the N-400 naturalization interview in the local USCIS Field Office, this may delay adjudication, or USCIS may deny the N-400.

Contacting NBC

If you need to contact NBC regarding your case, please call the National Customer Service Center (NCSC) at 1-800-375-5283. The representative taking your call will send an electronic message to NBC that will be answered within 15 days. NBC answers expedite requests for certain applications within 5 days.